In addition, It might give you better insight of their pros and cons and it might also help you decide which solution will be a better fit for you.Īs an example, one user on our site, a system admin who had used dell for a long time and has moved to NetApp AFF writes, “Initially, we were working with EMC VNX devices. You can take a look at the reviews and see what users have to say about them. I personally do not use EMC but our website IT Central Station has real user reviews for some of the top storage solutions. That said, I see most people who would have used a VNXe now with Dell tend to go HCI (ReadyNodes,VxRAIL) > Unity or other low low array.įor HPE There isn't a true like for like product (Nimble dosen't have a NAS capability that matches the DART filer bits of a VNXe) but Nimble would be the comparable you'd look at. It was an interesting experiement in offering a 20K base array that proved the market was there, but that they needed to fix the tech before scaling it (which to be fare has been done). It doesn't shock me that support for it might be a little lagging (especially because the internals were a crazy circuis mess compapred to the products that predated and preceded it, it was a techniologial culdisac. This is a 8 year old product that most (sane people) are no longer running (The support renewals for it were frankly more expensive than replacing it after year 3 or 5 always). Hi all, but since the EOSL is this year, I'm now rethinking whether or not I want to continue with EMC, or go with another storage provider, like HPE They fixed this in the rockies and VNX2 code base (Containerized the stuff instead, and setup a parallel reslationship). ![]() The system was a proof of concept for trying to use some RSA code to paravirutalize the DART and FLARE bits together that kinda was a failure in my mind. (Data loss bugs with the file side tied to a poorly written perl script, legendarily slow (2 minutes) controller failover under mild load, inflexible expansion options, single threaded FLARE code so SSDs bottleneck performance really early. I've seen more profanity thrown at that filer than anything else they ever made. Hardware (time to replacement) and software support are seperate contracts. Now, most recently, I'm noticing that, even though I have a written confirmation of my Pro support contract being good through June 2020, I'm now getting an email that says that my "Premium Hardware Support V2.5 contract has expired". I used to like the fact that EMC would know we have a failure before I would know.Īssuming you have a ticket opened have you tried. If you need additional capacity, we have the parts.I've tried several times, with several people at EMC and Dell, to get this resolved, to no avail. Replacement parts: we carry every spare for every system supported, from spinning disks in your Isilon network attached storage to the Connectrix and Brocade switches in yoru SAN. Global support from our Level 3 engineers to troubleshoot and resolve server issues quicklyĬonsultancy services for server upgrades or transitions. Tier 1 and tier 2 support covering installation, configuration, troubleshooting, tuning and integrationĪssistance for a wide range of Dell systems, including but not limited to Powervault, EqualLogic, Clariion SAN array and VxBlock Ongoing support for Dell services well beyond official end of life You also regain complete control of your hardware upgrade program. By extending the life of your server you lower your total cost of ownership (TCO) and increase your return on investment (ROI), directly impacting your bottom line. ![]() When Dell has ended official support for a server model, CDS will continue to look after it according to your business requirements.
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